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Case study

Cloud Case Study - Salesforce

Customized Digital solution

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Business Need

To strengthen its presence on the Internet and the services provided to its customers, our client wanted to set up a single point of entry managing all of its digital communications.


Solution

Modis integrated a portal that allows companies to monitor their audiences, manage complaints through the customer service, edit invoices. Duration September 2017 - September 2018
  • UX design
  • Integration of the solution
  • Specific developments
  • Deployment
  • Corrective and evolutionary maintenance

Community cloud, Sales Cloud, Marketing Cloud, Wave analytics, Pardot

Result

Agile – first release delivered with 10 sprints

Business support with a 3 years vision, e-business, personalization, A/B testing, recommendation

Technology

Community cloud, Sales Cloud, Marketing Cloud, Wave analytics, Pardot

Project Duration

Sep 2017 – Sep 2018


Modis Services Scope

  • UX design
  • Integration of the solution 
  • Specific developments
  • Deployment
  • Corrective and evolutionary maintenance

Outcomes

Business support with a 3 years vision, e-business, personalization, A/B testing, recommendation


Content management error: Generic Content Banners should not be placed in the Navigation placeholder!

Content management error: Generic Content Banners should not be placed in the Navigation placeholder!